Terms & Conditions
Terms and Conditions:
1. Scope of Services
- I provide holistic counselling services intended to support clients in achieving personal growth, emotional well-being, and greater self-awareness. These services may include mindfulness techniques, emotional exploration, and holistic healing approaches.
- My services are complementary and meant to enhance overall well-being. They are not a substitute for medical or mental health treatment. I do not diagnose or treat medical or psychiatric conditions.
2. Client Responsibility
- Clients are responsible for providing accurate and complete information about their physical and mental health, any medications, and any other relevant conditions or concerns that may impact the counselling process.
- Clients are encouraged to seek appropriate medical or professional advice for specific health or mental health issues.
3. Consent and Confidentiality
- Clients consent to the use of their personal information and session records solely for the purpose of providing holistic counselling services. Confidentiality is strictly maintained in accordance with legal and ethical guidelines.
- There may be rare circumstances where I am legally obligated to disclose confidential information, such as in cases involving harm to self or others.
4. Payment and Cancellation Policy
- Payment for services is due before the time of the appointment unless other arrangements have been made in advance. Accepted payment methods will be communicated to clients ahead of time.
- Cancellations or rescheduling should be made at least 24 hours in advance. A cancellation fee may be charged for insufficient notice, except in cases of emergency. Repeated missed appointments without notice may result in termination of services.
5. Professional Boundaries
- I maintain professional boundaries throughout the therapeutic relationship and avoid dual relationships or conflicts of interest that could compromise the client’s well-being or the integrity of the counselling services.
- Personal and professional boundaries are essential for maintaining a safe and ethical environment for both the client and the counsellor.
6. Results and Expectations
- The effectiveness of holistic counselling services can vary among individuals. While I strive to provide the best possible care, specific results or outcomes cannot be guaranteed.
- Clients understand that their active participation, commitment, and openness to the counselling process may influence the outcomes of the services provided.
7. Disclaimer of Liability
- I am not a medical professional or licensed clinician. My services do not include diagnosis or treatment of medical or psychiatric conditions.
- While I take all due diligence in providing holistic counselling services, I am not liable for any harm or injury that may arise from the practical application of information or recommendations provided during sessions. Clients should seek appropriate medical or professional advice for specific health or mental health concerns.
8. Modification and Termination of Services
- I reserve the right to modify or terminate services at any time if deemed necessary or appropriate. Clients will be informed in a timely manner, and I will make reasonable efforts to provide alternative resources or referrals if applicable.
- Clients also have the right to terminate services at any time. However, I appreciate prior notice when possible to ensure a smooth transition.
By engaging in the counselling services I provide, clients indicate their acceptance and agreement to these terms and conditions. These terms are established to clarify the rights, responsibilities, and expectations of both parties and to ensure a professional and respectful counselling experience.
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